Selling to anyone over the phone/ Renee P. Walkup, with Sandra McKee ; foreword by Karen Robinson.
Walkup, Renee P., 1957-; McKee, Sandra L., 1952-
2006
HF5438.3 .W34 2006
Available Online

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Title Selling to anyone over the phone/ Renee P. Walkup, with Sandra McKee ; foreword by Karen Robinson.
Author Walkup, Renee P., 1957-
ISBN 0814472842 (pbk.)
Publication Details New York : AMACOM, c2006.
Language English
Description xi, 194 p. : ill.
Call Number HF5438.3 .W34 2006
Dewey Decimal Classification 658.8/72
Note Includes index.
Access Note Access limited to authorized users.
Added Author McKee, Sandra L., 1952-
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Record Appears in Online Resources > Ebooks
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Polishing your phone sales tools
The playing process
Identifying personality types over the phone
Getting gatekeepers to work for you
Planning and tracking
Setting up for success
Listening through the words
Asking high-value questions
Selling through objections
Negotiating the close.

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