@article{392193,
      recid = {392193},
      author = {Osterweil, Leon. and Millett, Lynette I. and Winston, Joan  D.},
      title = {Social security administration electronic service  provision a strategic assessment / [electronic resource] :},
      publisher = {National Academies Press,},
      address = {Washington, D.C. :},
      pages = {xiv, 159 p. :},
      year = {2007},
      url = {http://library.usi.edu/record/392193},
}