TY - GEN T1 - Improving tourism and hospitality services/ DA - 2004. CY - Cambridge, MA : AU - Laws, Eric, CN - G155.A1 PB - Cabi Pub., PP - Cambridge, MA : PY - 2004. ID - 392944 KW - Consumer satisfaction. KW - Hospitality industry. KW - Tourism. TI - Improving tourism and hospitality services/ LK - https://univsouthin.idm.oclc.org/login?url=https://ebookcentral.proquest.com/lib/usiricelib-ebooks/detail.action?docID=3004489 UR - https://univsouthin.idm.oclc.org/login?url=https://ebookcentral.proquest.com/lib/usiricelib-ebooks/detail.action?docID=3004489 ER -