@article{392981, author = {Dalton, Pete. and McNicol, Sarah.}, url = {http://library.usi.edu/record/392981}, title = {Library evaluation in practice electronic information services in higher education, proceedings of the eVALUEd Conferences / [electronic resource] :}, publisher = {Emerald Group Publishing,}, recid = {392981}, pages = {63 p.}, address = {Bradford, England :}, year = {2004}, }