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Table of Contents
Get the whole system in the room
Control what you can, let go what you can't
Explore the "whole elephant"
Let people be responsible
Find common ground
Master the art of subgrouping
Make friends with anxiety
Get used to projections
Be a dependable authority
Learn to say no if you want yes to mean something
Ten principles, six techniques : a summary
Conclusion : changing the world one meeting at a time.
Control what you can, let go what you can't
Explore the "whole elephant"
Let people be responsible
Find common ground
Master the art of subgrouping
Make friends with anxiety
Get used to projections
Be a dependable authority
Learn to say no if you want yes to mean something
Ten principles, six techniques : a summary
Conclusion : changing the world one meeting at a time.