Customer satisfaction: practical tools for building important relationships / Dru Scott.
2000
HF5415.335 .S38 2000
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Details
Title
Customer satisfaction: practical tools for building important relationships / Dru Scott.
Author
Edition
3rd ed.
ISBN
1560525231
Publication Details
Menlo Park, Calif. : Crisp Publications, c2000.
Language
English
Description
viii, 118 p. : ill.
Call Number
HF5415.335 .S38 2000
Dewey Decimal Classification
658.8/343
Bibliography, etc. Note
Includes bibliographical references.
Access Note
Access limited to authorized users.
Series
Fifty-Minute series.
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