@article{394812,
      author = {Cabañero-Verzosa, Cecilia. and Garcia, Helen R.,},
      url = {http://library.usi.edu/record/394812},
      title = {Building commitment to reform through strategic  communication: the five key decisions /},
      publisher = {World Bank,},
      recid = {394812},
      pages = {xiii, 133 p.  :},
      address = {Washington, D.C. :},
      year = {2009},
}