@article{395778,
      author = {Bilmes, Linda. and Gould, W. Scott,},
      url = {http://library.usi.edu/record/395778},
      title = {The people factor strengthening America by investing in  public service / [electronic resource] :},
      publisher = {Brookings Institution Press,},
      abstract = {"Presents a blueprint for reinvigorating the public sector  based on 'The People Factor.' Shows why the U.S. personnel  system needs reform, revealing the high price of inaction.  Lays out specific steps to achieve the necessary gains,  focusing on implementing 'best practices' from successful  companies, the military, and high-performing government  agencies"--Provided by publisher.},
      recid = {395778},
      pages = {xv, 359 p. :},
      address = {Washington, D.C. :},
      year = {2009},
}