@article{396795,
      author = {Rainey, Hal G.},
      url = {http://library.usi.edu/record/396795},
      title = {Understanding and managing public organizations  [electronic resource] /},
      publisher = {Jossey-Bass,},
      recid = {396795},
      pages = {xx, 524 p. :},
      address = {San Francisco :},
      year = {2009},
}