@article{401232,
      url = {http://library.usi.edu/record/401232},
      title = {International journal of health care quality assurance  addressing the issues of management and quality., Volume  20, Number 7,: Patient safety structures, processes and  outcomes. [electronic resource] :},
      publisher = {Emerald,},
      recid = {401232},
      pages = {p. 551-632 :},
      address = {[Bradford, England] :},
      year = {2007},
}