@article{402717,
      author = {Bamber, Greg,},
      url = {http://library.usi.edu/record/402717},
      title = {Up in the air: how airlines can improve performance by  engaging their employees /},
      publisher = {ILR Press/Cornell University Press,},
      recid = {402717},
      pages = {xi, 222 p. :},
      address = {Ithaca :},
      year = {2009},
}