000403376 000__ 01422nam\a22004334a\4500 000403376 001__ 403376 000403376 003__ MiAaPQ 000403376 005__ 20211102003550.0 000403376 006__ m\\\\\o\\d\\\\\\\\ 000403376 007__ cr\cn\nnnunnun 000403376 008__ 021108s2003\\\\enka\\\\ob\\\\001\0\eng\d 000403376 020__ $$z9781412932165 000403376 020__ $$z0761941576 000403376 020__ $$z0761941584 (pbk.) 000403376 035__ $$a(MiAaPQ)EBC254585 000403376 035__ $$a(Au-PeEL)EBL254585 000403376 035__ $$a(CaPaEBR)ebr10076755 000403376 035__ $$a(CaONFJC)MIL36864 000403376 035__ $$a(OCoLC)70773922 000403376 040__ $$aMiAaPQ$$cMiAaPQ$$dMiAaPQ 000403376 050_4 $$aHD9980.5$$b.G55 2003 000403376 08204 $$a658.8$$222 000403376 1001_ $$aGilmore, Audrey. 000403376 24510 $$aServices marketing and management/$$cAudrey Gilmore. 000403376 260__ $$aLondon ;$$aThousand Oaks, Calif. :$$bSage Publications,$$c2003. 000403376 300__ $$a215 p. :$$bill. 000403376 336__ $$atext$$2rdacontent 000403376 337__ $$acomputer$$2rdamedia 000403376 338__ $$aonline resource$$2rdacarrier 000403376 504__ $$aIncludes bibliographical references and indexes. 000403376 506__ $$aAccess limited to authorized users. 000403376 650_0 $$aService industries$$xManagement. 000403376 650_0 $$aService industries$$xMarketing. 000403376 655_0 $$aElectronic books 000403376 852__ $$bebk 000403376 85640 $$3ProQuest Ebook Central Academic Complete $$uhttps://univsouthin.idm.oclc.org/login?url=https://ebookcentral.proquest.com/lib/usiricelib-ebooks/detail.action?docID=254585$$zOnline Access 000403376 909CO $$ooai:library.usi.edu:403376$$pGLOBAL_SET 000403376 980__ $$aBIB 000403376 980__ $$aEBOOK 000403376 982__ $$aEbook 000403376 983__ $$aOnline