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Table of Contents
Part I. Recognizing the value of organizational learning : Uncanny similarities: the Challenger and Columbia accidents
Identifying organizational learning
Part II. Analyzing the causes of the shuttle accidents : Structures for processing information
Contractor relations
Political and budgetary pressures
Organizational culture
Part III. Institutionalizing lessons about public organizational learning : The challenges of learning in public organizations
Lessons from NASA about organizational learning.
Identifying organizational learning
Part II. Analyzing the causes of the shuttle accidents : Structures for processing information
Contractor relations
Political and budgetary pressures
Organizational culture
Part III. Institutionalizing lessons about public organizational learning : The challenges of learning in public organizations
Lessons from NASA about organizational learning.