@article{406856,
      author = {Blanchard, Kenneth H. and Carlos, John P. and Randolph, W.  Alan.},
      url = {http://library.usi.edu/record/406856},
      title = {Empowerment takes more than a minute/},
      publisher = {Berrett-Koehler Publishers,},
      recid = {406856},
      pages = {xvii, 135 p. :},
      address = {San Francisco :},
      year = {2001},
}