@article{413588,
      author = {Koh, Siau Ching Lenny. and Saad, S. M.},
      url = {http://library.usi.edu/record/413588},
      title = {Benchmarking the management of operations and information  systems/},
      publisher = {Emerald Group Publishing,},
      recid = {413588},
      pages = {155 p.},
      address = {Bradford, England :},
      year = {2007},
}