@article{413890, author = {Inouye, Alan S. and Blumenthal, Marjory S. and Mitchell, William J.}, url = {http://library.usi.edu/record/413890}, title = {Beyond productivity information technology, innovation, and creativity / [electronic resource] :}, publisher = {National Academies Press,}, recid = {413890}, pages = {xv, 251 p. :}, address = {Washington, D.C. :}, year = {2003}, }