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Table of Contents
Introduction
HCFA's plan of action
HCFA as a successful consumer service agency
How to reach beneficiaries: lessons from private industry
Role of third parties in the information infrastructure
Best practices and models for an open-season enrollment process
Special needs populations: helping those most in need of assistance
Implementation issues
Letter report to the administrator of the Health Care Financing Administration on developing an information infrastructure for the Medicare+Choice Program.
HCFA's plan of action
HCFA as a successful consumer service agency
How to reach beneficiaries: lessons from private industry
Role of third parties in the information infrastructure
Best practices and models for an open-season enrollment process
Special needs populations: helping those most in need of assistance
Implementation issues
Letter report to the administrator of the Health Care Financing Administration on developing an information infrastructure for the Medicare+Choice Program.