@article{415400,
      author = {Varey, Richard J., and Lewis, Barbara R.},
      url = {http://library.usi.edu/record/415400},
      title = {Internal marketing: directions for management /},
      publisher = {Routledge,},
      recid = {415400},
      pages = {xvii, 311 p. :},
      address = {London ;},
      year = {2000},
}