TY  - GEN
T1  - E-Service:new directions in theory and practice /
DA  - c2002.
CY  - Armonk, N.Y. :
AU  - Rust, Roland T.
AU  - Kannan, P. K.
CN  - HF5548.32
PB  - M.E. Sharpe,
PP  - Armonk, N.Y. :
PY  - c2002.
ID  - 415610
KW  - Electronic commerce.
KW  - Customer services.
TI  - E-Service:new directions in theory and practice /
LK  - https://univsouthin.idm.oclc.org/login?url=https://ebookcentral.proquest.com/lib/usiricelib-ebooks/detail.action?docID=302437
UR  - https://univsouthin.idm.oclc.org/login?url=https://ebookcentral.proquest.com/lib/usiricelib-ebooks/detail.action?docID=302437
ER  -