TY - GEN T1 - Service quality:a global perspective / DA - c2003. CY - Bradford, England : AU - Tax, Steve. VL - v.14, no. 2 CN - HD9980.5 PB - Emerald Group Publishing, PP - Bradford, England : PY - c2003. ID - 416434 KW - Industrial management. KW - Service industries TI - Service quality:a global perspective / LK - https://univsouthin.idm.oclc.org/login?url=https://ebookcentral.proquest.com/lib/usiricelib-ebooks/detail.action?docID=232171 UR - https://univsouthin.idm.oclc.org/login?url=https://ebookcentral.proquest.com/lib/usiricelib-ebooks/detail.action?docID=232171 ER -