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000416434 050_4 $$aHD9980.5$$b.S47 2003
000416434 24500 $$aService quality:$$ba global perspective /$$cguest editor, Steve Tax.
000416434 260__ $$aBradford, England :$$bEmerald Group Publishing,$$cc2003.
000416434 300__ $$a95 p.
000416434 336__ $$atext$$2rdacontent
000416434 337__ $$acomputer$$2rdamedia
000416434 338__ $$aonline resource$$2rdacarrier
000416434 4900_ $$aInternational journal of service industry management ;$$vv.14, no. 2
000416434 506__ $$aAccess limited to authorized users.
000416434 650_0 $$aIndustrial management.
000416434 650_0 $$aService industries$$xManagement.
000416434 655_0 $$aElectronic books
000416434 7001_ $$aTax, Steve.
000416434 852__ $$bebk
000416434 85640 $$3ProQuest Ebook Central Academic Complete $$uhttps://univsouthin.idm.oclc.org/login?url=https://ebookcentral.proquest.com/lib/usiricelib-ebooks/detail.action?docID=232171$$zOnline Access
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