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000416466 050_4 $$aHF5548.32$$b.R47 2002
000416466 24500 $$aResearch in e-service/$$cGuest editor Dr. Ko de Ruyter.
000416466 260__ $$aBradford, England :$$bEmerald Group Publishing,$$cc2002.
000416466 300__ $$a114 p.
000416466 336__ $$atext$$2rdacontent
000416466 337__ $$acomputer$$2rdamedia
000416466 338__ $$aonline resource$$2rdacarrier
000416466 4901_ $$aInternational Journal of Service Industry Management. No. 5 ;$$vVol. 13
000416466 506__ $$aAccess limited to authorized users.
000416466 650_0 $$aElectronic commerce.
000416466 650_0 $$aService industries$$xManagement.
000416466 655_0 $$aElectronic books
000416466 7001_ $$ade Ruyter, Dr. Ko.
000416466 830_0 $$aInternational Journal of Service Industry Management.$$nNo. 5 ;$$vv. 13.
000416466 852__ $$bebk
000416466 85640 $$3ProQuest Ebook Central Academic Complete $$uhttps://univsouthin.idm.oclc.org/login?url=https://ebookcentral.proquest.com/lib/usiricelib-ebooks/detail.action?docID=232165$$zOnline Access
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