@article{417033,
      author = {Gersten, Frank. and Riis, Jens O.},
      url = {http://library.usi.edu/record/417033},
      title = {Continuous improvement and innovation/},
      publisher = {Emerald Group Publishing,},
      recid = {417033},
      pages = {59 p.},
      address = {Bradford, England :},
      year = {2002},
}