Innovation and quality improvement in service organizations/ guest editors, Alison M. Dean and Ross L. Chapman.
2002
HF5415.5 .I66 2002
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Title
Innovation and quality improvement in service organizations/ guest editors, Alison M. Dean and Ross L. Chapman.
ISBN
0861767659
Publication Details
Bradford, England : Emerald Group Publishing, c2002.
Language
English
Description
103 p.
Call Number
HF5415.5 .I66 2002
Access Note
Access limited to authorized users.
Added Author
Series
Managing service quality ; v.12, no. 6
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