@article{418154, recid = {418154}, author = {Smith, Brian D. and Raspin, Paul G.}, title = {Creating market insight: how firms create value from market understanding /}, publisher = {John Wiley & Sons,}, address = {Chichester, England ;}, pages = {ix, 318 p. :}, year = {2008}, url = {http://library.usi.edu/record/418154}, }