@article{418603, recid = {418603}, author = {Tufail, John, and Lyon, Kate,}, title = {Rules and standards the second book of speaking up : a plain text guide to advocacy / [electronic resource] :}, publisher = {Jessica Kingsley Publishers,}, address = {London ;}, pages = {52 p.}, year = {2007}, url = {http://library.usi.edu/record/418603}, }