Observing and registering emotional satisfaction of customer contacts:: for customer satisfaction &amp; loyalty /: Hüseyin Güngör.

Observing and registering emotional satisfaction of customer contacts: for customer satisfaction & loyalty / Hüseyin Güngör.

Güngör, Hüseyin.

2007

HE8788 .G86 2007

Formats

Linked Resource

Title

Observing and registering emotional satisfaction of customer contacts: for customer satisfaction & loyalty / Hüseyin Güngör.

Author

ISBN

9789056294663
9789048504732

Publication Details

Amsterdam : Vossiuspers UvA, c2007.

Language

English

Description

xiii, 176 p. : ill.

Call Number

HE8788 .G86 2007

Bibliography, etc. Note

Includes bibliographical references.

Access Note

Access limited to authorized users.

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