New service paradigms: AMA SERVSIG Conference 2003 / guest editors: Jay Kandampully and Raymond P. Fisk.
2004
HF5415.5 .N49 2004
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Details
Title
New service paradigms: AMA SERVSIG Conference 2003 / guest editors: Jay Kandampully and Raymond P. Fisk.
ISBN
086176949X
Publication Details
[Bradford, England] : Emerald Group Pub., 2004.
Language
English
Description
p. 120-260 : ill.
Call Number
HF5415.5 .N49 2004
Access Note
Access limited to authorized users.
Added Author
Kandampully, Jay.
Fisk, Raymond P.
Fisk, Raymond P.
Series
Managing service quality ; v. 14, no. 2/3, 2004.
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