@article{419440,
      author = {Guilde, Bruce R. and Quinn, James Brian,},
      url = {http://library.usi.edu/record/419440},
      title = {Managing innovation: cases from the services industries /},
      publisher = {National Academy Press,},
      recid = {419440},
      pages = {viii, 211 p. :},
      address = {Washington, D. C. :},
      year = {1988},
}