@article{421076, author = {Galanter, Marc.}, url = {http://library.usi.edu/record/421076}, title = {Services research in the era of managed care organization, access, economics, outcome / [electronic resource] :}, publisher = {Kluwer Academic,}, recid = {421076}, pages = {xxiv, 465 p. :}, address = {London ;}, year = {2002}, }