@article{421896,
      author = {Miller, William,},
      url = {http://library.usi.edu/record/421896},
      title = {Proactive selling: control the process, win the sale /},
      publisher = {AMACOM,},
      recid = {421896},
      pages = {244 p.},
      address = {New York :},
      year = {2003},
}