TY - GEN T1 - What's the secret?:to providing a world-class customer experience / DA - c2008. CY - Hoboken, N.J. : AU - DiJulius, John R., CN - HF5415.5 PB - Wiley, PP - Hoboken, N.J. : PY - c2008. ID - 425071 KW - Customer services. KW - Consumer satisfaction. KW - Customer loyalty. TI - What's the secret?:to providing a world-class customer experience / LK - https://univsouthin.idm.oclc.org/login?url=https://ebookcentral.proquest.com/lib/usiricelib-ebooks/detail.action?docID=362045 UR - https://univsouthin.idm.oclc.org/login?url=https://ebookcentral.proquest.com/lib/usiricelib-ebooks/detail.action?docID=362045 ER -