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Scams 101 : admitting there's a problem
Know the enemy : elements of a con
The weakest link : why scams work
Mayhem in the mail : avoiding postal pitfalls
Up close and personal : danger on your doorstep
Dialing for dollars : fending off phone fraud
Fortifying the firewall : evading electronic scams
Out and about : sidestepping street swindles
Don't mix business with pleasure : affinity fraud and investment scams
It ain't me : identity theft
Recovering from identity theft.

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