@article{426582, author = {Camm, Frank A., and Stecher, Brian M.}, url = {http://library.usi.edu/record/426582}, title = {Analyzing the operation of performance-based accountability systems for public services [electronic resource] /}, publisher = {RAND,}, recid = {426582}, pages = {xiii, 42 p. :}, address = {Santa Monica, CA :}, year = {2010}, }