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Introduction: Reframing the problem
Improving instruction. Creating a vision of success
Committing ourselves to the challenge
Why is this so hard? Generating momentum for change
Exploring individual immunities to change
Thinking systemically. Relating the parts to the whole
The individual as a complex system
Working strategically. The ecology of change
Overturning your immunities to change
Conclusion: Bringing the outward and inward focus together.

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