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What's in a name? IP addresses. Domain names. Search engines
First impressions last. How the human brain works. Whole-brain branding. The good, the bad, and the largely indifferent. Who has the prettiest child?
Say what you mean and mean what you say. About us. Products and services. Contact us. FAQs. News and investor relations. Search engines and site maps
It's a small world after all. The hypothetical Pie Co. Brand positioning. Segmentation
Okay, you built it ; that doesn't mean they're coming. Online clubs and memberships. The online community. Playing games. Offline/online vouchers. Competitions. Other stuff
Functionality now and for the future. Java, Flash, and techie stuff. Functionality
The luxury brand debate. Online shopping. The winds of change
It's all in the best possible taste. Corporate philanthropy and the web. Charity begins at home. The giving mall. The web's contribution
The emotionally intelligent web site. What is emotional intelligence? EI and the branded web site. The web site emotional intelligence model. the emotional impact of a branded web site. The evolution of a branded web site.

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