Case management, integrated case management, and complexity assessment grids
Overview of health complexity and the interaction between physical health and mental conditions
The organization of integrated case management environments and work processes
Motivational interviewing and health behavior change in complex patients / with contributions by Jos Dobber
Cross-disciplinary training for integrated case managers
Examples of basic information on common physical and mental conditions
Adult integrated case management using INTERMED-complexity assessment grid methodology
Child/youth integrated case management using pediatric INTERMED-complexity assessment grid methodology
Interpreting complexity assessment grid anchor point scores
Using a case manager-patient dialogue for complexity assessment and care plan development
Managing adult and pediatric cases using integrated case management
Assisting Lucinda : depressed diabetic patient with numerous complications, poor control, and high service use
Assisting Robert : disabled employee with chronic lung disease, panic attacks, and alcohol abuse
Assisting Paul : thirteen-year-old with congenital heart disease, family anxiety, and school nonattendance.