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Service, satisfaction and climate: perspectives on management in English language teaching / by John Walker.

Walker, John.
2010
PE1128.A2 W35 2010
Available Online
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Title
Service, satisfaction and climate: perspectives on management in English language teaching / by John Walker.
Author
Walker, John.
Edition
1st ed.
ISBN
9781849509961
9781849509978 (electronic bk.)
Publication Details
Bingley, U.K. : Emerald Group Publishing Limited, 2010.
Language
English
Description
ix, 271 p.
Call Number
PE1128.A2 W35 2010
Bibliography, etc. Note
Includes bibliographical references (p. 239-256).
Access Note
Access limited to authorized users.
Series
Innovation and leadership in English language teaching ; v. 2.
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pt. 1. Conceptual and theoretical background
pt. 2. Student perceptions
pt. 3. Provider perceptions
pt. 4. Applications and issues.

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