000434031 000__ 01548cam\a22003618a\4500 000434031 001__ 434031 000434031 005__ 20210513151805.0 000434031 008__ 110725s2012\\\\nyua\\\\\b\\\\001\0\eng\c 000434031 010__ $$a 2011031367 000434031 020__ $$a9780801450471 (alk. paper) 000434031 020__ $$a0801450470 (alk. paper) 000434031 035__ $$a(OCoLC)ocn743214698 000434031 035__ $$a434031 000434031 040__ $$aNIC/DLC$$cDLC$$dYDXCP$$dBTCTA$$dRCJ 000434031 042__ $$apcc 000434031 043__ $$an-us---$$ae-gx--- 000434031 049__ $$aISEA 000434031 05000 $$aHE8789.U6$$bD64 2012 000434031 08200 $$a331.88/11000943$$223 000434031 1001_ $$aDoellgast, Virginia Lee,$$d1976- 000434031 24510 $$aDisintegrating democracy at work :$$blabor unions and the future of good jobs in the service economy /$$cVirginia Doellgast. 000434031 260__ $$aIthaca :$$bILR Press,$$c2012. 000434031 300__ $$axviii, 248 p. :$$bill. ;$$c23 cm. 000434031 504__ $$aIncludes bibliographical references and index. 000434031 50500 $$gIntroduction --$$tChanges in market and collective bargaining --$$tUsing power in the workplace --$$tLosing power in the networked firm --$$tBroadening the comparison --$$gConclusions. 000434031 650_0 $$aCall centers$$zUnited States. 000434031 650_0 $$aCall centers$$zGermany. 000434031 650_0 $$aTelecommunication$$xEmployees$$xLabor unions$$zUnited States. 000434031 650_0 $$aTelecommunication$$xEmployees$$xLabor unions$$zGermany. 000434031 650_0 $$aService industries workers$$xLabor unions$$zUnited States. 000434031 650_0 $$aService industries workers$$xLabor unions$$zGermany. 000434031 650_0 $$aIndustrial management$$xEmployee participation$$zUnited States. 000434031 650_0 $$aIndustrial management$$xEmployee participation$$zGermany. 000434031 85200 $$bgen$$hHE8789.U6$$iD64$$i2012 000434031 909CO $$ooai:library.usi.edu:434031$$pGLOBAL_SET 000434031 980__ $$aBIB 000434031 980__ $$aBOOK