Uncommon service :: how to win by putting customers at the core of your business /: Frances Frei, Anne Morriss.

Uncommon service : how to win by putting customers at the core of your business / Frances Frei, Anne Morriss.

2012

HF5415.5 .F728 2012 (Mapit)

Available at General Collection

Formats

Title

Uncommon service : how to win by putting customers at the core of your business / Frances Frei, Anne Morriss.

Author

ISBN

9781422133316 (alk. paper)
1422133311 (alk. paper)

Published

Boston, Mass. : Harvard Business Review Press, [2012]

Copyright

Language

English

Description

x, 247 pages : illustrations ; 24 cm

Call Number

HF5415.5 .F728 2012

Dewey Decimal Classification

658.8/12

Bibliography, etc. Note

Includes bibliographical notes and index.

Added Author

Record Appears in