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Setting the stage : money, credit, and payments in America
Associating : Dee Hock and the creation of the organization
Crafting the social dynamics : staffing, operating regulations, and advertising
Automating authorization : BASE
Automating clearing and settlement : BASE II and III
Expanding the system : organizational and technical growth
Automating the point of sale : encoding standards and merchant dial terminals
Challenging conceptual barriers : EFT and the debit card
Negotiating roles : controversies and the end of an era
Conclusion : toward a general sociotechnical history of payment systems.

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