TY  - GEN
N2  - Readers will discover what it takes to serve customers superbly, how excellent customer service profoundly improves profitability, and how to identify the biggest obstacles to good service. Most importantly, they will be rewarded with concrete instructions that will enable them to deliver top-notch customer service every step of the way.
AB  - Readers will discover what it takes to serve customers superbly, how excellent customer service profoundly improves profitability, and how to identify the biggest obstacles to good service. Most importantly, they will be rewarded with concrete instructions that will enable them to deliver top-notch customer service every step of the way.
T1  - America's service meltdownrestoring service excellence in the age of the customer /
DA  - c2010.
CY  - Santa Barbara, Calif. :
AU  - Pupo, Raul.
CN  - ProQuest Ebook Central
CN  - ProQuest Ebook Central Academic Complete
CN  - HF5415.5
PB  - Praeger/ABC-CLIO,
PP  - Santa Barbara, Calif. :
PY  - c2010.
ID  - 436321
KW  - Customer services
KW  - Customer relations
SN  - 9780313386039
TI  - America's service meltdownrestoring service excellence in the age of the customer /
LK  - https://univsouthin.idm.oclc.org/login?url=https://ebookcentral.proquest.com/lib/usiricelib-ebooks/detail.action?docID=801152
LK  - https://univsouthin.idm.oclc.org/login?url=https://ebookcentral.proquest.com/lib/usiricelib-ebooks/detail.action?docID=801152
UR  - https://univsouthin.idm.oclc.org/login?url=https://ebookcentral.proquest.com/lib/usiricelib-ebooks/detail.action?docID=801152
UR  - https://univsouthin.idm.oclc.org/login?url=https://ebookcentral.proquest.com/lib/usiricelib-ebooks/detail.action?docID=801152
ER  -