Dead ringers [electronic resource] : how outsourcing is changing the way Indians understand themselves / Shehzad Nadeem.
2010
HD2365 .N23 2010eb
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Title
Dead ringers [electronic resource] : how outsourcing is changing the way Indians understand themselves / Shehzad Nadeem.
Author
ISBN
9781400836697 (electronic bk.)
9780691147871
9780691147871
Publication Details
Princeton : Princeton University Press, c2010.
Language
English
Description
1 online resource (xiii, 273 p.)
Call Number
HD2365 .N23 2010eb
Dewey Decimal Classification
338.8/7
Summary
In the Indian outsourcing industry, employees are expected to be "dead ringers" for the more expensive American workers they have replaced--complete with Westernized names, accents, habits, and lifestyles that are organized around a foreign culture in a distant time zone. Dead Ringers chronicles the rise of a workforce for whom mimicry is a job requirement and a passion. In the process, the book deftly explores the complications of hybrid lives and presents a vivid portrait of a workplace where globalization carries as many downsides as advantages.
Bibliography, etc. Note
Includes bibliographical references and index.
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Access limited to authorized users.
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Description based on print version record.
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Table of Contents
Leaps of faith
Variations on a theme
Macaulay's (cyber) children
The uses and abuses of time
The rules of the game
The infantilizing gaze or schmidt revisited
The juggernaut of global capitalism
Cyber coolies and techno-populists.
Variations on a theme
Macaulay's (cyber) children
The uses and abuses of time
The rules of the game
The infantilizing gaze or schmidt revisited
The juggernaut of global capitalism
Cyber coolies and techno-populists.