Dead ringers [electronic resource] : how outsourcing is changing the way Indians understand themselves / Shehzad Nadeem.
Nadeem, Shehzad, 1978-
2010
HD2365 .N23 2010eb
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Title Dead ringers [electronic resource] : how outsourcing is changing the way Indians understand themselves / Shehzad Nadeem.
Author Nadeem, Shehzad, 1978-
ISBN 9781400836697 (electronic bk.)
9780691147871
Publication Details Princeton : Princeton University Press, c2010.
Language English
Description 1 online resource (xiii, 273 p.)
Call Number HD2365 .N23 2010eb
Dewey Decimal Classification 338.8/7
Summary In the Indian outsourcing industry, employees are expected to be "dead ringers" for the more expensive American workers they have replaced--complete with Westernized names, accents, habits, and lifestyles that are organized around a foreign culture in a distant time zone. Dead Ringers chronicles the rise of a workforce for whom mimicry is a job requirement and a passion. In the process, the book deftly explores the complications of hybrid lives and presents a vivid portrait of a workplace where globalization carries as many downsides as advantages.
Bibliography, etc. Note Includes bibliographical references and index.
Access Note Access limited to authorized users.
Source of Description Description based on print version record.
Available in Other Form Dead ringers.
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