@article{437488, author = {Corn, Joseph J.}, url = {http://library.usi.edu/record/437488}, title = {User unfriendly : consumer struggles with personal technologies, from clocks and sewing machines to cars and computers /}, publisher = {Johns Hopkins University Press,}, abstract = {"Joseph J. Corn maps two centuries of consumer frustration and struggle with personal technologies. ... Having extensively researched owner's manuals, computer user-group newsletters, and how-to literature, Corn brings a fresh, consumer-oriented approach to the history of technology."--Dust jacket.}, recid = {437488}, pages = {272 p., [14] p. of plates :}, address = {Baltimore :}, year = {2011}, }