Ch. 1. Healthcare systems : introduction / Frank M. Groom
ch. 2. Technology as a catalyst for health enhancement / Jane Ellery, and Peter J. Ellery
ch. 3. Health information exchange / Dave Yoder
ch. 4. Universal data standards / Colleen Willis
ch. 5. Healthcare information exchange / Kent Supancik
ch. 6. Health information technology in the United States : achieving legal and regulatory results that enhance innovation and adoption / Stuart N. Brotman, Gabriel G. Brotman, and Jennifer E. Paul
ch. 7. Healthcare regulations, privacy, security, and information age considerations / Sydney Morris
ch. 8. Usability : patient-physician interactions and the electronic medical record / Carolyn K. Shue and Laura L.S. O'Hara
ch. 9. Remembering human factors when implementing technology use : a case study in home healthcare usability / Lori A. Byers
ch. 10. Security and privacy : impacts of evolving technologies and legislation / Robert Faix, Chad Cagnolatti, and David Flynn
ch. 11. New facility planning : a healthcare focus / Todd Hollowell and Carl Fleming
ch. 12. Developing innovative health information for youth : communication theory for practical emerging media applications / Lou Ann Stroup, Chelsey Sigler, and Jay E. Gillette
ch. 13. Re-envisioning the IndianaMedicaid.com website as a member-focused portal : a case study on usability and technology for transforming healthcare communication / Jared B. Linder.