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Skilled interpersonal communication [electronic resource] : research, theory and practice / Owen Hargie.

Hargie, Owen.
2011
BF637.C45 H33 2011eb
Available Online
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Title
Skilled interpersonal communication [electronic resource] : research, theory and practice / Owen Hargie.
Author
Hargie, Owen.
Edition
Fifth edition.
ISBN
9780203833919 (electronic bk.)
0203833910 (electronic bk.)
9780415432030
0415432030
9780415432047
0415432049
Published
London ; New York : Routledge, [2011]
Copyright
©2011
Language
English
Description
1 online resource (xiv, 614 pages)
Call Number
BF637.C45 H33 2011eb
Dewey Decimal Classification
302.2
Note
Previous ed.: 2003.
Bibliography, etc. Note
Includes bibliographical references and index.
Access Note
Access limited to authorized users.
Source of Description
Description based on print version record.
Available in Other Form
Skilled interpersonal communication.
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All Resources
Introduction: The Importance of Interpersonal Skills
Interpersonal Communication: A Skill-based Model
Nonverbal Communication
Rewarding and Reinforcing
Questioning
Reflecting
Listening
Explaining
Self-disclosure
Set Induction and Closure
Assertiveness
Influence and Persuasion
Negotiating
Groups and Group Interaction
Concluding Comments
Bibliography.

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