@article{439543,
      author = {Walaski, Pamela,},
      url = {http://library.usi.edu/record/439543},
      title = {Risk and crisis communications: methods and messages /},
      publisher = {John Wiley & Sons,},
      recid = {439543},
      pages = {xii, 212 p. :},
      address = {Hoboken, N.J. :},
      year = {2011},
}