@article{444190,
      author = {Woodward, Jeannette A.},
      url = {http://library.usi.edu/record/444190},
      title = {Creating the customer-driven academic library/},
      publisher = {American Library Association,},
      recid = {444190},
      pages = {xi, 198 p.},
      address = {Chicago :},
      year = {2009},
}