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Identify the library's needs
Project teams and initial research
Research further and identify vendors
Contract with a vendor
Plan for implementation
Plan again
Customize and finalize the system
Train staff, prepare users, and promote
Launch the new system
Smooth out the rough edges
Take a look back
Reality check
Appendix A. Sample technology plan
Appendix B. Sample request for proposal
Appendix C. Sample review tool
Appendix D. Sample recommendation for vendor solution
Appendix E. IT inventory template
Appendix F. IP planner template.

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